Category: Entrepreneurship

business insurance, small business, entrepreneur

Insurance is a necessary requirement for a business of any size, but it is the small business owner and entrepreneur who will be keenest of all to ensure the best coverage for the lowest cost. Whether you are an IT consultant, marketing company or retailer, we look at what you need to think about when it comes to your business insurance.

Choosing sufficient coverage

Making sure that your business is well covered can actually do a great deal in lowering premiums. Comprehensive coverage indicates that a business is not willing to take risks where they do not need to. While a number of policies for businesses are legally necessary, there are a number of other policies which can be real lifelines for small businesses.

Key man insurance, for example, covers a business against the loss of a vital employee – be it through illness, injury or death. For small businesses in particular, this can be an invaluable investment. Surprisingly, only around 6% of businesses have key man insurance at the moment. A far greater proportion of businesses are insuring their office equipment over their most important assets – their staff!

Risk assessment

Insurers themselves will perform a risk assessment when quoting for insurance. The cost of the coverage will be determined by the likelihood of a claim becoming necessary and the potential size of any claim which does. The best place for any business to start going about the reduction of insurance premiums is to perform a basic risk assessment. It should be relatively obvious where your business is most vulnerable, but talking it through with professionals will help make clear any dangers that you might have missed.

Take action

As well as considering specific weak spots, it is important to train staff regularly. Making staff aware of dangers, as well as of existing guidelines, can secure your business against claims. Getting caught working outside of guidelines is too simple an error to make. However, if a business does not take responsibility for informing its staff of such guidelines, then it runs the risk of being liable for such simple errors.

The importance of a history

Insurers will look at the current working environment within a business in order to assess the cost of an insurance plan, but they will also look to the past too.

Unfortunately previous insurance claims will reflect badly. The key to building a strong insurance history is making balanced judgements about the necessity of claims. Short term benefit often pushes companies to claim wherever possible, selecting a low level of excess where applicable. In truth, it can be far more cost effective for businesses to take the initiative, particularly when it comes to smaller claims.

It also helps that evidence of exercised restraint looks very positive to insurance providers! In the long term, it is often the wiser choice for a company to pick up their own costs, rather than running to their insurance company every time they are eligible to file a claim, much like you might do following a minor scrape on a car.

Insurance providers like businesses to provide a full and clear history of others with whom they have worked. Professional Indemnity Insurance from Hiscox is designed to cover against professionally filed claims. Businesses should be careful to ensure that contractors have records as clean as their own. Often any companies with whom a business joins up with will have some impact on the level of what they pay out in insurance premiums.

Building a strong relationship with your insurer

Elements of risk can be fully understood only when businesses are clear and transparent about their actions. Any unknown elements will rarely be offered the benefit of the doubt by insurance providers. It is therefore beneficial for businesses to become as close to their insurers as possible and to allow full access to the business.

Many business owners are often surprised when they are quoted higher than expected business insurance premiums. But the simple reason for this is that in most instances their existing cover is not adequate. In order to get the best deal it is always advisable to have an open and honest chat with your insurer. If you are able to understand the reasons for changes to what you are paying out in insurance premiums, you will be in a far better position to ensure that the coverage you are looking for remains affordable.

eBay, Online Selling, Online ShoppingMany years ago the entrepreneur in me woke up and I gave it a good go of creating a successful online selling small business through eBay.I purchased books and read a lot of guides on how to become a successful online seller. Each guide, book and article indicated that having an online business was not only profitable, but easy to achieve your own little online store front. Reality spelled something different for me and three months into my journey I gave up, and totally back away from the idea of selling on eBay. Unfortunately it’s wasn’t as easy as any of these books and guides made it out to be. What eBay used to be once – the king of all online market places, is anything but that today. This is partially due to stronger competition from other alternative online marketplaces and partially due to frustrated online sellers who feel that eBay limits their ability to maximize their earning.

Even though eBay has become synonymous with the online marketplace,  hundreds of millions of registered users, and over $9 billion in revenue annually – many buyers and sellers are still not happy with the site. This is why I wanted to put together a different list, an alternative to eBay to sell your vintage stuff, old and unused stuff and for the creative artsy ones a way to sell your hand crafted items.

Here are some of the biggest reasons for such large unhappiness, and why eBay may not be the right selling platform for you.

Payment Policy – Sellers can no longer accept checks/money orders, and all transactions have to be done via PayPal. Therefore creating greater revenue for eBay, and in return it bites into the profit of the seller due to PayPal per transaction fee.

Lack of Profitability – Fees cut into profits and many sellers are having a hard time justifying paying the fees to use eBay as their selling platform.

Feedback  Policy – Since eBay’s inception, buyers have always been able to leave comments, while the sellers don’t have the same right. This creates an unfair situation, where sellers can leave negative comments at will, which eventually hamper the reputation of the seller over time.

Lack of Support – eBay has a tough time communicating with their sellers, and takes a long time to respond to issues or does not respond at all.

If the above three reasons were not enough to deter you from eBay, hopefully one of the ten alternatives below will be inviting enough for you to give them a fair shot, and more importantly get rid of your stuff and earn a few bucks.

1. Ealtbay

It’s an alternative to eBay as indicated by it’s name. Ealtbay is an online auction website that has free listings, very low final value fees, lets you sell anything that is legal, and you can take payment in any form, including PayPal.

2. Ruby Lane

Ruby Lane mostly caters to buyers and sellers of high-end antiques, collectibles, and vintage items. Though many of the site’s users consider it to be a worthwhile and profitable venue, some users, however, may find their fee structure to be a bit expensive (and even prohibitive in some cases). It really depends on what is being sold and how much the sellers build up their storefronts.

3. Bonanza

CNN has called Bonanza “a very shopper friendly place.” It mainly caters towards fashion and accessories for the buyers. Sellers love Bonanza due to it’s very low fee structure, resulting in higher profits for them.

4. eBid Online Auctions

Ebid offers several merchant programs including, auctions, fixed price transactions, and storefronts. EBid is also notably a Google Shopping Marketplace Partner, and offers payments via PayPal and PPPay.com. One key feature to the site is the “Ninja listing tool” that allows for bulk uploading, and the fees are noticeably cheaper versus eBay.

5. ArtFire

ArtFire mostly focuses on arts and crafts. You can also find a very good collection of collectibles, vintage goods and art supplies. Unlike eBay, sellers pay no fees unless they choose to open a Pro account. And even then the sellers only pay a monthly subscription fee. There are several helpful features to the site including: SEO tools, a coupon feature, and Google Analytics integration. Artfire also receives high marks for customer service and the overall administration of the site.

6. Amazon

Amazon  happens to be the second biggest merchant behind eBay in terms of online sales. Amazon has a successful non-auction merchant program and, the  seller fees are surprisingly much lower than those of eBay. Sellers can create either an individual or business account, each with different features. Both accounts have the option to use the “Fulfillment by Amazon” program, allowing sellers to store and ship their products from Amazon fulfillment centers. Sellers who create a professional account can add their own products to Amazon.com, but individual accounts are ONLY limited to existing products.

For us Canadians, be sure to compare prices between Amazon.ca and Amazon.com. Sometimes .com offers better deals or the other way around.

7. Etsy

For those who are creative and can put together handmade items or crafts, Etsy.com is a compelling alternative to eBay. Etsy has a unique culture and an exceptionally loyal following of buyers. The site does have some restrictions, however: items must either be hand-made by the seller, over 20 years old, or be commercial or handmade crafting supplies. Though setting up a storefront is free, fees are charged for listing items with an initial listing period of four months.

8. Kijiji / Craigslist

Kijiji is a centralized network of online urban communities for posting local online ads. I’m not sure if you knew or not, but Kijiji  is a subsidiary of eBay who launched Kijiji in March 2005. Craigslist is very much similar to eBay, and is seen as a competitor to Kijiji. Oddly enough eBay is also a small shareholder in Craigslist. Either way, both sites are awesome to find whatever you may be looking for and for those looking to sell, the best part about both Kijiji and Craigslist is that they’re both FREE. So…get cracking!

9. TIAS

TIAS is one of the first online marketplaces to offer fixed price transactions in antiques, collectibles, arts and crafts, and jewelry. The site also provides sellers with various store formats to choose from as well as several levels of customer support. TIAS does have a minimum fee requirement, but if a seller’s TIAS commissions are higher than the minimum fee, then only the commission is paid. TIAS also works with to over 2000 classified ad networks by sending different listings to them.

10. iOffer

Much like eBay, iOffer supports an auction format, and sellers can also sell items at a fixed price. What makes iOffer unique is its swaps and trades platform. Sellers can automatically receive a storefront when they upgrade to a seller account. The store and all listings are free, and they will only pay a fee when items are sold.

Have you ever sold any of your stuff online? How’s your experience been?

Eddie

Most small business owners are choosing to forgo a small business accountant and do all the paperwork them selves. I’m one of those small and I guess you can say; a cheap small business owners who finds better ways to make use of my business earning rather than spending it on a small business accountant. And as my business enters it’s third year of existence, I’m beginning to to think that I should stop being cheap by considering to pay a small business accountant to handle my business transactions. I’ve finally realized that if I’m to give my small business the best chance for success, then I need to consider paying for the advice and assistance of an accountant.

The fees of small business accountants are not as much as you’d think, and there are certainly very good reasons to let a small business accountant handle your small business transactions and taxation, some of which I’m about illustrate bellow:

General Bookkeeping Duties -  All accountants are trained to maintain a business’ financial records and to generate standard financial documents or reports. They can also assist in creating monthly or quarterly reports about the income your business generates, expenses and other overhead costs. Accountant can also prepare payroll, for the small business owners who have employees.

Tax Planning – Good accountants offer general tax planning advice to maximize business tax deductions.This a process that’s done throughout the year leading up towards tax seasons. This way, the small business owner is ready ahead of time, because they’ll know which way they’re heading.

A small business accountant is particularly important to small based business owners to identify what can be claimed and what cannot. This area virtually pays for it self alone.

Government Compliance – Government compliance on small business owners is changing constantly and at times it can get fairly complicated for a small business owner to understand. Many accountants, especially if the Certified General Accountants (CGA), are familiar with corporate and tax law, and they keep up to date with any pertinent changes to the legislation. This can help the small business owner in several ways including: determining the appropriate business structure for a venture and assisting with its setup, taxation registration and lodgement, and filing corporate tax returns with all the necessary deductions.

Acting Consultant – A really good small business accountant acts as a partner to your small business by providing suggestions and advice on cash flow management, inventory management, price control, employee benefits, different employee structures and other  improvements for your small business.

Local Connections – Most small business accountants are well connected to lawyers, bankers and other financing options. A small business accountant can make the right recommendation for you to obtain necessary business financing to take your small business to the next level.

Investing in an accountant can significantly give a boost to your small business and the advice you receive will quickly outweigh the cost in accounting fees. Choosing the right accounting services can sometimes be a daunting task, so entrepreneurs are encouraged to take the necessary time to find the right accountant for their small business. I’ve been fortunate enough to be able to use my personal accountant for my business accounting services as well. However, if I had to look for an accountant, I’d definitely look for the following:

  • Small Firm or Private Individual vs. Large Accounting Firm
  • Fits My Small Business Budget
  • Someone who allows me to do my own bookkeeping, therefore reducing the fee of the accountant
  • Easily Accessible
  • Someone who’ll keep in touch and stay in tune with my business

Before making any decisions on who’ll become the accountant for your small business, don’t be afraid to interview a few possible candidates. Good Luck!

If you’re a small business owner, do you use a small business accountant or go at it alone?

Eddie

small business, small business tools, business tools, entrepreneur, microsoft office 365

In the ever evolving Web 2.0 world and with Google leading the way, the rules always keep changing. There are many tools available to help small business owners grow their businesses, but like many newly formed business money becomes the biggest constraint.  Deciding on what software, tools and products to spend money on takes careful research and consideration. There are many tools available that small business owners can get something for nothing- and for new entrepreneurs, that something can have a significant impact on their businesses.  The web is full of free tools to help entrepreneurs start, run and grow their businesses for next to nothing. However, sometimes the free tools don’t offer everything and one either needs to upgrade the software to a full version by purchasing the software or membership or simply purchase a totally different product to get the full benefits to boost their small business growth.

Here’s a small list of free tools to help save new entrepreneurs some money and tools entrepreneurs should consider spending their money on in order to boost small business growth.

 

Design & Marketing

I’m unsure if you ever heard of crowd sourcing, but it’s a fairly big concept. The idea behind crowd sourcing is to allow a crowd of professionals to work on a project. The advantages of using a crowd sourcing website such as 99designs is that it reduces the costs for entrepreneurs, while solving different problems through a diversity of solutions.

99designs is the leading crowd sourcing marketplace for creative design projects, such as website graphic design, logo design, business card layout, and even marketing promotional material design. Small businesses can create design briefs, set the price, and let designers compete.

 

Video Marketing

Creative videos are becoming the future of digital marketing. And it’s no secret that video’s on websites have shown to increase conversation rates, retention rates and sign-up rates significantly. As much as I appreciate creative home made videos or webinars, I as much appreciate professionally produced videos. The key that engages me to a professional video is keeping the video down to earth and offering something that I can relate to.

Invodo is a full service video production firm that helps small businesses to better engage customers. If you’re looking to engage more customers and especially if you’re looking to increase sales (if you sell products/services on your website), than getting a professionally made video may be the way to go for you.

 

Project Management & Productivity Maximization

The idea of maximizing productivity of your small business use a software that maximizes productivity across your the different areas of your small business. A tool such as ERP (enterprise resource planning systems) inspires a businesses employees (and it’s owner/owners) to be innovative by thinking differently about the company as whole and eventually delivering the final product or service with full inspiration to the end clients. One of the leading companies in maximizing productivity is Epicor, which has more than 20,000 customers in over 150 countries.

 

Customer Feedback
Getting customer feedback is very important and by getting  feedback it allows small businesses to reduce product and customer support cost, optimize marketing efforts, or even select which products to add to the inventory. Get Satisfaction is the leading service that allows companies to place a “Feedback” link on their sites and thereby provide a mechanism for customers to submit ideas, ask questions, express concerns, review comments and concerns from others. There is even a way to offer timely praise.
Home Office on the Go
Office 365 is a semi-new product launched by Microsoft, which offers a secure anywhere access to email, calendars, office web apps, web conferencing, file storage and file sharing. This is ideal of the traveling employees within your small business. It’s a place where everyone can access everything and store everything – like having your office server on the go. There is also a FREE 30 day trial of Office 365. Check it out.
There are many different tools, software and online products to help small business owners. Some of them are free and don’t offer the greatest benefits in return. Other products are paid for by buying the software in full or on per month basis. Find the product that works best for your small business, even if it’s a FREE product, it may do the trick until you have the capital to go ahead and make the bigger purchase. Just remember one thing – you get what you pay for.
Eddie